Please call on 020 8759 5252 when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage. The despatch office will advise you of a time frame for delivery, if there is a wait for the vehicle to be returned please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait. As you enter the arrivals hall Costa Coffee will be in front of you. Turn left and take the exit next to W.H. Smith. Cross the 3 lanes using the zebra crossing. Take the furthest set of lifts to your left up to Level 2. As you exit the lifts, the APH desk will be in front of you. The Handover Captain will meet you at the Maph desk or at your vehicle. If you have any comments or enquiries please contact the office on email only, full details will be handed to you at the drop-off area.

Terminal 4 (Postcode: TW6 3XA): You must call APH on 020 8759 5252 when approximately 30 minutes from reaching the terminal and APH inform you when a uniformed driver will be available. You must photograph your vehicle at the drop-off area to support any claim for damage. APH Terms & Conditions apply. As you leave the Terminal 4 roundabout, follow signs for Short Stay Car Park. Drive up the ramp and stay towards the right. Enter the Short Stay Car Park and go down to Level 2. Follow signs for Off-Airport Parking & park in rows E or F. Photograph the vehicle, damage claims will not be accepted without evidence and our staff will only carry out a cursory exterior check. See Terms. Once you have removed your luggage & valuables from your vehicle, you will be met by the Handover Captain who will be wearing MBW uniform - Orange & Black high-vis jackets & company ID. Please ensure you hand your keys and car park ticket to the Captain when completing and signing your paperwork.

This is a Meet & Greet service operated by MBW on behalf of APH. You will be met at your departure terminal. MBW operate between 04:00am and 23:59pm. Meet & Greet Operates between 04:00 - 23:59 Leave keys oilets Uniformed staff Nearby fuel sales Disabled facilities Walk to terminal Fully insured drivers Free WiFi Assisted loading if requested Drop-off and collection in the Short Stay car park at the terminal Operated by a trusted partner on behalf of APH 20 years’ experience Price includes airport-levied ‘Access Fee’ 24-hour staff Security fencing CCTV Minimum stay/charges may apply at this car park at certain times of the year. ParkingRestrictions: If your flight is delayed or comes in between 23:59pm and 04:00am, there will be a £25 charge. Overheight Vehicle Charge is £50.00 (Any vehicle that is above 2.2m) ULEZ Charges Apply. This service is ideal for anyone who has a disability and requires extra assistance as you hand over your car at the terminal, and take a short walk to check in.